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Sueño Jewelry Studio – Privacy Policy
Last Updated: November 22, 2025
This SMS Privacy Policy explains how Sueño Jewelry Studio (“we,” “our,” or “us”) collects, uses, and
protects your information when you opt in to receive text messages (SMS/MMS) from us through any related messaging platform.
By subscribing to our SMS alerts for jewelry updates, repair notifications, custom orders, and promotional materials, you agree to the terms outlined below.

1. Information We Collect
When you choose to receive text messages or e-mail from Sueño Jewelry Studio, we may collect your mobile phone number, your name (if provided), message content you send to us, order or repair details, and engagement information such as delivery confirmation.

2. How We Use Your Information
We use your information for repair updates, custom order notifications, pickup reminders, promotions, holiday offers, appointment reminders, and customer service responses. Your phone number is never sold or shared with marketers.

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3. Opt-In and Consent
By providing your phone number—online, in-store, or by text—you consent to receive SMS/MMS messages. Opt-in may occur through intake forms, online forms, text keywords, or verbal agreement.

4. Opt-Out Instructions
To stop receiving messages, reply STOP. For help, reply HELP. Opting out will not affect other communication channels.

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5. Message Frequency
Typical frequency is 1–4 messages per month unless you request active updates. Standard message and data rates may apply.

6. Data Protection & Security
We use RingCentral’s secure system and take reasonable steps to protect your information, though no SMS or e-mail platform is completely risk-free.

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7. Sharing of Information
We may share your information only with RingCentral, service providers assisting with SMS delivery, or when required by law.
 

8. Your Responsibilities
You agree to provide accurate contact information and avoid harmful content.

9. Children’s Privacy
Our SMS and/or e-mail program is not intended for children under 13.

10. Changes to This Policy
We may update this policy periodically. Continued use indicates acceptance.
 

11. Contact Us
Sueño Jewelry Studio
550 Collection Blvd. #150
Oxnard, CA 93036
Email: emmanuel@suenojewelrystudio.com
Phone: 805-278-9928